FAQ2016-10-12T11:23:40+00:00
Liberty Entertainment Center

FAQ

Do you offer any sort of in-store financing?

We offer 12 month and 6 month no interest financing with approved credit.

What are the store hours?

Mossholders is open Monday through Saturday 10:00 a.m. – 6:00 p.m.  Often times over holiday weekends the store has special hours.

Can we purchase furniture right off the showroom floor?

You can take the exact piece of furniture right off the floor or you can special order in the same product or with a different wood stain or fabric.

How long does it take an order to arrive?

Order times depend entirely on which company makes the furniture.  We will receive orders in as little as two weeks from some manufacturers.  Other companies can take up to 10 weeks.  The majority of manufacturers we carry ship in approximately 4 or 5 weeks.

Does Mossholders deliver, and if so, what is the cost?

We will deliver anything we sell in Sheridan for a charge of $29.00.  We also deliver to Buffalo, Tongue River, and Ucross one time per week for the same fee.  If the delivery is further than Ucross, Buffalo, or Dayton we charge by the mile one-way i.e. if you live 45 miles from Sheridan, the delivery charge is $45.00.  We typically do not travel further than 100 miles from Sheridan.

If I buy today, when can it be delivered?

If you live in Sheridan, we can usually deliver within one to three days.  We deliver to Buffalo every Saturday morning.

Can you take our old furniture and dispose of it?

We will take away your old furniture for a charge of $15.00 per item.

What are the dimensions of mattresses?

  • Twin mattresses are 39” wide and 74” long.
  • Full mattresses are 54” wide and 74” long.
  • Queen mattresses are 60” wide and 80” long.
  • King mattresses are 76” wide and 80” long.
  • California King mattresses are 72” wide and 84” long.


Can Mossholders order special-sized mattresses?

Yes, we can order mattresses in nearly any dimension.  The cost does vary dependent upon the needed size.

What kind of mattresses do you sell?

Mossholders sells traditional innerspring mattresses, all foam mattresses, latex mattresses, and memory foam mattresses infused with gel.  The two manufacturers we carry are Serta and Northwest Bedding.  We carry extra firm mattresses to super plush pillowtop mattresses.

Do I need new box springs (foundations) when I purchase a new mattress?

Bedding companies require the purchase of their brand of foundations for the warranty to be applicable.

Do I need a new frame with my mattress set?

You may.  Queen and king mattresses need to have a “center support” on their frames for added support given the width of these mattresses.  Full and twin mattresses do not require a “center support.”

I purchased a new mattress a few months ago and there is already a dip where I sleep. Is this normal?

This is called a body impression, and it is normal.  In fact, all mattresses regardless of composition, will develop an impression within the break-in period (3-6 months).  Mattress companies have done this intentionally to promote better alignment of the spine.

If I don’t see exactly what I want on the floor can you order it in?

We carry a wide variety of products from many different manufacturers.  Therefore, we cannot possibly show everything the manufacturer makes.  However, we do have access to all the products our vendors carry.  Therefore, we can order anything you see in one of our manufacturer’s catalogs.  For the majority of upholstered items, a variety of fabrics can be placed on the sofa or recliner.   Many of our casegoods (wood furniture) are available in a different stain or finish.

What is a “power” recliner?

A “power” recliner, sofa, or loveseat uses an electric driven motor to put the furniture in motion.  Most “power” recliners have a button that causes the footrest and headrest to move into a reclined position.

Why would I want a “power” recliner?

The main benefit of an electric recliner is that you can stop it anywhere in the recline motion, giving you nearly infinite positions to find the most comfortable seated position.  In addition, there is no more kicking the footrest closed or struggling to make the backrest actually recline, like on some manual recliners.